/* Modal y formulario de soporte (global) */
.soporte-modal-overlay {
  position: fixed;
  inset: 0;
  background: rgba(2, 6, 23, 0.92);
  backdrop-filter: blur(8px);
  z-index: 1000;
  display: none;
  align-items: center;
  justify-content: center;
  padding: 2rem;
  overflow-y: auto;
}

.soporte-modal-overlay.active {
  display: flex;
}

.soporte-modal-overlay[hidden] {
  display: none !important;
}

.soporte-modal-container {
  width: 100%;
  max-width: 640px;
  max-height: 90vh;
  background: #020617;
  border-radius: 1.5rem;
  border: 1px solid rgba(148, 163, 184, 0.4);
  box-shadow: 0 32px 80px rgba(0, 0, 0, 0.8);
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.soporte-modal-container .modal-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 1.5rem 2rem;
  border-bottom: 1px solid rgba(148, 163, 184, 0.3);
}

.soporte-modal-container .modal-header h2 {
  margin: 0;
  font-size: 1.35rem;
  color: #f9fafb;
}

.soporte-modal-container .modal-close {
  background: transparent;
  border: none;
  color: #94a3b8;
  cursor: pointer;
  padding: 0.35rem;
  border-radius: 0.5rem;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.soporte-modal-container .modal-close:hover {
  color: #f8fafc;
  background: rgba(148, 163, 184, 0.15);
}

.soporte-modal-content {
  padding: 1.5rem 2rem 2rem;
  overflow-y: auto;
}

.soporte-modal-intro {
  margin: 0 0 1.25rem;
  color: rgba(209, 213, 219, 0.9);
  line-height: 1.5;
  font-size: 0.95rem;
}

.soporte-form .form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1rem;
}

.soporte-form .form-group {
  margin-bottom: 1.5rem;
}

.soporte-form .form-group label {
  display: block;
  margin-bottom: 0.5rem;
  font-weight: 500;
  color: #e5e7eb;
  font-size: 0.95rem;
}

.soporte-form .required {
  color: #f87171;
}

.soporte-form .form-group input,
.soporte-form .form-group textarea,
.soporte-form .form-group select {
  width: 100%;
  padding: 0.75rem 1rem;
  background: rgba(15, 23, 42, 0.6);
  border: 1px solid rgba(148, 163, 184, 0.4);
  border-radius: 0.6rem;
  color: #f9fafb;
  font-size: 0.95rem;
  font-family: inherit;
  transition: border-color 0.2s ease, box-shadow 0.2s ease, background-color 0.2s ease;
}

.soporte-form .form-group select {
  cursor: pointer;
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none' stroke='%2394a3b8' stroke-width='2'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 0.9rem center;
  padding-right: 2.5rem;
}

.soporte-form .form-group select option {
  background: #0f172a;
  color: #f9fafb;
}

.soporte-form .form-group input:focus,
.soporte-form .form-group textarea:focus,
.soporte-form .form-group select:focus {
  outline: none;
  border-color: rgba(56, 189, 248, 0.6);
  background-color: rgba(15, 23, 42, 0.9);
  box-shadow: 0 0 0 3px rgba(56, 189, 248, 0.1);
}

.soporte-form .form-group textarea {
  resize: vertical;
  min-height: 100px;
}

.soporte-honeypot {
  position: absolute;
  left: -9999px;
  width: 1px;
  height: 1px;
  overflow: hidden;
}

.soporte-form-actions {
  margin-top: 1.5rem;
  display: flex;
  gap: 0.75rem;
  flex-wrap: wrap;
  justify-content: flex-end;
}

.btn-ghost {
  background: rgba(15, 23, 42, 0.82);
  border: 1px solid rgba(148, 163, 184, 0.45);
  color: #e5e7eb;
  border-radius: 999px;
  padding: 0.65rem 1.4rem;
  cursor: pointer;
}

.soporte-form-actions .btn-primary {
  background: linear-gradient(135deg, #38bdf8, #0ea5e9, #1d4ed8);
  border: 1px solid rgba(37, 99, 235, 0.4);
  color: #0b1120;
  font-weight: 600;
  border-radius: 999px;
  padding: 0.65rem 1.4rem;
  cursor: pointer;
}

.soporte-form-status {
  margin: 0 0 1rem;
  padding: 0.75rem 1rem;
  border-radius: 0.6rem;
  font-size: 0.9rem;
  line-height: 1.4;
}

.soporte-form-status.is-error {
  background: rgba(248, 113, 113, 0.12);
  border: 1px solid rgba(248, 113, 113, 0.35);
  color: #fecaca;
}

.soporte-form-status.is-ok {
  background: rgba(56, 189, 248, 0.1);
  border: 1px solid rgba(56, 189, 248, 0.3);
  color: #bae6fd;
}

.soporte-success {
  text-align: center;
  padding: 1rem 0 0.5rem;
}

.soporte-success h3 {
  margin: 0 0 0.75rem;
  color: #f9fafb;
  font-size: 1.35rem;
}

.soporte-success p {
  margin: 0 0 0.5rem;
  color: rgba(209, 213, 219, 0.9);
}

.soporte-ticket {
  margin: 0.75rem 0 1rem !important;
  font-size: 1.5rem;
  font-weight: 700;
  letter-spacing: 0.04em;
  color: #7dd3fc;
  font-variant-numeric: tabular-nums;
}

.soporte-success-note {
  margin-bottom: 1.5rem !important;
  font-size: 0.9rem;
  color: rgba(148, 163, 184, 0.95) !important;
}

@media (max-width: 640px) {
  .soporte-form .form-row {
    grid-template-columns: 1fr;
  }

  .soporte-modal-content,
  .soporte-modal-container .modal-header {
    padding-left: 1.25rem;
    padding-right: 1.25rem;
  }

  .soporte-form-actions {
    justify-content: stretch;
  }

  .soporte-form-actions .btn {
    flex: 1;
    min-width: 0;
  }
}